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Q:
Why is a Maintenance Agreement Important? A: A Maintenance Agreement is important for a number of reasons. Most importantly, it reduces your overall cost of ownership for your unit. This is accomplished by allowing your personnel to be productive while we service your equipment. Our Maintenance Agreement holders receive priority status when they do need help with their equipment. A typical response time that our Maintenance Agreement holders enjoy is within 4 hours! Maintenance Agreements are like an "assurance of performance". This means we are responsible to make sure that your equipment is performing as best as possible for the duration of the Maintenance Agreement. You don't have to repair it yourself! NO! service call costs, NO! labor costs, and best of all, NO! parts costs!
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