Q:  Why can’t we send our e-mail out using the Internet Fax option?

A:  The Internet Fax capability of those type of machines refers to the ability to send and receive faxes via email, and forward those faxes to a different email address. An Internet Fax machine is not an Email Server.  

For proper operation, Internet Fax machines require a connection to a computer network, a properly working DHCP (Dynamic Host Configuration Protocol) or  static (non-changing) Internet Protocol (IP) address, a valid e-mail address on your network, access to the Internet via network or dial-up, and finally, all of the user preferences to be set defining the machine to the network.

If any one of the items listed above is not properly configured, the Internet Fax may not work the way you expect it to.

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