Q:  The computer will not turn on. What do we do?

A:  Electronic equipment, not just computers, do not power on.  However, there are some common causes which you can check to eliminate the requirement for an service call.

• Check you power plug.  Is the Equipment plugged in?

• Is the power to the outlet working? maybe there is a breaker off.

• If the equipment is connected to a Battery Backup, is the Battery Backup turned on?  Is the back up working? Try turning it off and then back on.

• Try changing the power cord.

• Did you push the on/off button and switch the unit on?

• Some pieces of equipment, like computers, may have a second power button on the back of the unit.  Check to be sure that it it in the 'ON' position. (Usually there is a 'I' for ON, and a 'O' for off)

• Are there any lights showing on the equipment?  If so, shut down immediately and call for service.  If not, Call for service anyway.
  

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